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Return Policy

 

We offer a commitment free shopping experience. If the item does not meet your every expectation you may return it for refund and/or exchange within 14 days of receiving the item, Shipping charges are non refundable, Any item priced above $1000.00 will be subject to a 3% restocking fee which will be deducted from the total amount refunded. Items must be returned in the condition they were received in, If there is noticeable wear on returned item refunds may not be issued. 

  • shipping charges are non refundable ( free shipping fee, $8.00 per item, will also be deducted from the total refund)  
  • Custom orders are not refundable  
  • Return shipping fees must be paid by customer  
  • Rings that have been sized will be subject to an additional $150.00 restocking fee, In some cases rings that have been sized are not eligible for  return.  
  • Any items priced below $1000.00 will not be subject to a restocking fee!
  • After 14 days customer may not request a refund but may request an exchange for up to 20 days if item has not been worn/damaged.
  • Refunds may only be given in the same form of payment they were received in. 
  • For international orders , custom fees are non refundable 

Return Process:  After we receive your returned item, your refund is posted back to your account within 3-7 business days. Any customized item fees such as sized rings, chains, engraved items, etc. may not be refunded.

  • You may return an item via  (UPS, USPS, Fedex) 
  •  Insurance is optional although we are not held responsible for any lost or stolen packages.   
  • Please include any paper work/personal notes/ items in the package so we can issue a refund promptly.  
     
  • Our Return Mailing Address:
So Icy Inc.
55 West 47 street Suite #1135
New York NY 10036
 
 
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About So Icy Jewelry

So Icy Jewelry is the premier source for high end diamond jewelry in the latest trends. Our Showroom is located in Manhattan, NYC.

We have a wide variety of ladies engagement rings and men's diamond rings in 10K, 14k and 18k gold. We have a large selection of diamond earrings for men, ladies hoop earrings, black diamond earrings, gold and diamond crosses and pendants.

Check out our diamond and gold pendants, diamond dog tags, and letter pendants. 

Check out our wide selection of fancy gold chains and necklaces available in Franco Chains, Cuban Chains, Ball Chains all of which are available in Yellow, White and Rose gold, gold Rosary chains, Snake chains, Rope and Bullet chains as well as gold and diamond Shamballa bead bracelets.

Diamond Watches from Icelink, Joe Rodeo, Techno Master, Aqua Master, Richard & Co, Jacob & Co, Rayalty, CZ and Diamond G Shock Watches.

We also carry a great selection of Italian crafted sterling silver Franco Chains and black silver Rosary chains 

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