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Warranty

We offer a 5 month jewelry warranty with every purchase of fine diamond jewelry or gold jewelry. Our watches also include 1 year LIMITED warranty.

Fine jewelry warranty covers:

  • any manufacturing defects.
  • lost diamonds and gemstones, each stone under 0.20 carats can be replaced.
  • up to 1.00 carats of lost stones due to improper setting can be replaced.
  • loose stones in a setting, prong tightening
  • broken shank on a ring, up to 2 grams can be replaced
  • broken links on a chain or bracelet, up to 4 grams can be replaced.
  • broken earring posts can be replaced up to 2 grams
  • broken bales can can be replaced up to 2 grams
  • steam cleaning

Fine Jewelry does not cover:

  • Accidental damage
  • lost or stolen jewelry
  • diamonds over 0.20 carats
  • total loss repairs
  • one of kind jewelry parts which cant be reproduced
  • stainless steel jewelry
  • fashion jewelry without gold or diamonds. (stainless steel jewelry, CZ items)
  • Warranty does not qualify as a 5 month return policy

Watch warranty covers:

  • Watch Mechanism or Watch movement
  • any manufacturing defects.
  • diamonds and gemstones up to 0.20 carats each
  • up to 1.00 carats of diamonds can be replaced due to improper setting
  • loose or lost pins
  • Watch bracelet sizing
  • prong setting tightening

Watch warranty does not cover:

  • Glass damage
  • Replacement watch bands or bracelets
  • Accidental damage
  • Lost or stolen items
  • any diamonds over 0.20 carat each
  • Broken ceramic parts (cases, bands)
  • over 1.00 carats of diamonds and gemstones lost
  • Warranty does not qualify as a 5 month return policy

All warranty repairs must be done by us unless other terms and conditions are agreed upon with a So Icy Jewelry representative. Items must be shipped back to us directly. In the event your warranty has expired, we can still repair your item for a minimal fee. Contact a Representative for more information.

 
 
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About So Icy Jewelry

So Icy Jewelry is the premier source for high end diamond jewelry in the latest trends. Our Showroom is located in Manhattan, NYC.

We have a wide variety of ladies engagement rings and men's diamond rings in 10K, 14k and 18k gold. We have a large selection of diamond earrings for men, ladies hoop earrings, black diamond earrings, gold and diamond crosses and pendants.

Check out our diamond and gold pendants, diamond dog tags, and letter pendants. 

Check out our wide selection of fancy gold chains and necklaces available in Franco Chains, Cuban Chains, Ball Chains all of which are available in Yellow, White and Rose gold, gold Rosary chains, Snake chains, Rope and Bullet chains as well as gold and diamond Shamballa bead bracelets.

Diamond Watches from Icelink, Joe Rodeo, Techno Master, Aqua Master, Richard & Co, Jacob & Co, Rayalty, CZ and Diamond G Shock Watches.

We also carry a great selection of Italian crafted sterling silver Franco Chains and black silver Rosary chains 

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